Repairs

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Trip charge is $150 including the first hour of work.

Additional repair work is performed at a rate of $100 per hour.

Parts are also charged as used.

ESTIMATED MINIMUM CHARGE

Please count on a repair averaging about $250. I will provide an estimate over the phone. I will also provide a better estimate when I come out. As stated in the next paragraph, since I choose which repairs to do, you can just about be assured that if I come out, I can fix the machine.

DISCLAIMER

I reserve the right to choose not to repair a machine if you live too far away, have a machine that is too difficult (and/or not worth my time), or any other reason that would cause me to lose more money and time than I would earn.

HOURS

Our repair hours are normally in the evenings and on weekends. Hopefully our repair schedule matches when you are not at work.

INFORMATION

Although we fix many different types of pinball, video and slot machines, we specialize in Solid State and Electro-Mechanical (EM) Pinball machines. Solid State means games with a computer from 1977 onward. Electro-Mechanical pinball machines are from the early 1970s and before that are all mechanical.

If we cannot fix the machine we will charge a nominal fee of $25 to cover time and gas.

WARRANTY

We warranty our repair work for 1 month.

REPAIR OPTIONS

1. We come to your home to fix a machine. These are quoted at the above rates. Count on a 2 to 3 hour repair charge. (Most Common Method)

2. You bring the machine to us. We charge you at the above rates. This way we can figure out problems 5 minutes here and there if necessary. Why do we charge a higher rate for the first hour even when you bring the machine to us? We have to spend the time to bring the machine into and out of our shop.

3. We take the machine from your location and fix in our shop. This is for very hard to fix or long fixes. We can research the issue, test the problems and order the parts. We can work on a fix 5 minutes here and there and get the machine working. Minimum charge for this service is $750. This includes two trip charges (within 50 miles) and up to 3 hours of repair work. Additional charges apply to parts. If we can solve the problem in less than 3 hours, we will use the extra time to clean the playfield. We can also clean the playfield, change the lights, replace the rubbers, etc for an additional fee.

ELECTRO-MECHANICAL SLOT MACHINES

We CANNOT fix Electro-Mechanical Slot Machines. (Based on talking with other people that repair slot machines, it seems like no one bothers to work on these since they are not worth the time to repair.)

INCLEMENT WEATHER POLICY

These are just pinball machines. If the weather is bad or may be bad, I will not schedule repairs and will reschedule repairs. It is not worth dying over or messing up my car. I look forward to April...

Think of us when you need a machine moved or shopped!

Please click on the CONTACT menu button at the left to contact us. If you email us, please provide as much information as possible.